It’s not too late to make your 2021 business resolutions
The gyms are closed and Dry January looks particularly unappealing this year, so you might have forgone the usual personal resolutions for 2021. The new year is still a great time to take stock and set goals so why not make some positive changes to your business instead?
readBusiness Coaching - Unlock your potential to be a great leader
Even If you and your staff consider you to be a good leader, working with a professional coach can give you the skills to become a great one – and bring positives that extend far beyond the workplace.
readDigital technology helps protect your most valuable asset – your customers
Once you’ve got over the initial hurdle of acquiring a new customer, the next priority is to ensure you retain them. Competition is fierce and a poor customer experience – at any point in their relationship with you – can quite quickly result in them leaving, never to come back. Using Digital technology well can lead to a better customer experience, increasing their loyalty and lifetime value. You will also gain valuable insight and impetus from having a single view of the customer.
readWhy it may be harder to find good workers after Brexit
From 1 January 2021, when the UK leaves the EU, there will no longer be a general route to recruit EU workers for jobs with a salary less than £20,480. The new rules will significantly reduce the pool of talent available to fill so-called ‘unskilled’ roles, so businesses will need a plan to attract, retain and engage good people.
readWe’ve evolved - it’s time for a brand transformation
One consultant, one area of specialism. So began RfM Business Consulting just over 4 years ago. Fast forward to 2020, the company has grown and changed significantly. It’s also time for a fitting new name: RfM Transform. Managing Director, Tony Backhouse, explains why now is the right time to re-brand.
readTransform the digital future of your business
Apart from the obvious, this year has been dominated by one thing: digital technology. Businesses that already had strong digital infrastructure have found it easier to survive – if not thrive – post-lockdown. We want to help as many businesses as possible secure their place in this digital future and are proud to launch a new service: Transform Digital Technology.
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